CONCLUSION

SLT Foods has big potential to conquer the food market even more and to grow, but they need improvements. In our visit and interview, we focused on order fulfillment and conclude that the activities of placing an order and picking and pack could be more efficient. The good thing is that the managers are aware that improvements are necessary, and they have started implementing some changes. The first change was to build their own software and integrate departments, the second was to create a role for inventory management. For further improvement, we recommend that the company create a sales website, where the customer could place their orders without any interference. That would bring increased order visibility and accuracy. We also recommend that the company invest in a barcode inventory system, which would automate the picking activity and would eliminate duplicate entries in the system. Lastly, we advised on key performance indicators, as a way for the company to track their improvements and if any changes are necessary. We believe that SLT Foods' processes would be more efficient and effective after implementing these recommendations.

Key Takeaways

The importance of communication between the departments to ensure all the activities are being done accurately and in an orderly manner. To know that data entry should only happen once. Lastly, using technologies to keep it well organized rather than papers, so they are easily accessible to you.

Acknowledgments

We would like to take this opportunity to thank Sandip Patel, who is the founder and president that we interviewed at SLT Foods. Sandip spent valued time to help us understand and be knowledgeable of the processes at SLT Foods. We would not have been able to accomplish this detailed report as successfully without his help. We also like to thank other managers that helped us including the manager of operations Sanjay Patel, and warehouse manager Rafael Hernandez.